News for friends of CRG Lee Hecht Harrison.

SPRING 2006

In this Edition:

 

Coaching can have a significant financial impact. Ninety-three percent of executives who have worked with an executive coach report that it is a positive, sometimes life-changing experience. That's because they feel the impact in how they lead, and others see the change in performance, according to TRIAD, a Cleveland-based independent research group.

Specifically, they found abundant evidence that coaching contributed significantly to the business's key results by:

  • Retaining top performers
  • Creating and maintaining a more positive work environment
  • Prioritizing and focusing actions that drive key performance metrics - revenue growth, customer satisfaction, cost reduction
Career Resources Group
Lee Hecht Harrison
2700 Westown Pkwy, Suite 200
West Des Moines, IA 50266
515-453-9590
dickreasons@CRGpros.com
bwigger@CRGpros.com


 

 
How to Maximize Your
Leadership Coaching Investment

Coaching is invaluable for today's high-level executives who must operate in a complex workplace that requires its leaders to succeed under intense pressure and produce quick results. Leaders must be agile and innovative while simultaneously adhering to proven practices. Today, coaching is a strategic investment when thinking about identifying and developing future leaders of an organization, as well as those currently in challenging leadership positions. It is a competitive advantage organizations need to include in their strategic planning.

Here are some principles of successful coaching that can produce investment results for your organization:

  • Coaching should be linked to measurable outcomes: The coach and the executive must plan a developmental schedule that has both behavioral and business outcomes as determinants of success. When changes on the job can be quantified and evaluated for the business, then a return on the investment occurs for both the individual and the organization.
  • Coaching requires candid feedback and supportive confrontation: While it may be stating the obvious, some coaches are not comfortable holding up the mirror and providing the candid and constructive feedback that executives don't hear often enough once they get to the top of the house. Coaches must be able to confront in a way that helps an executive become more self-aware and better able to make in-the-moment behavior adjustments based on situational needs.
  • Coaches can be both inside the organization and external: The most successful combination of coaching in an organization is the use of internal coaching practices by line managers who are on the job and can provide immediate feedback and support, and external coaches for those executives who need an outside perspective provided by trusted senior partners who are not stakeholders.
  • Coaching is most effective when targeted to the right person, in the right situation, and at the right time: When an organization decides to invest in coaching for an executive, the payoff will be greater when there are key deliverables the executive is tasked to achieve in the business, has the authority and influence to make those happen, and is open to learning new and creative approaches. Coaching is less effective if offered with no driving issue or internal sponsor to support it.
Coaching is a critical part of an organization's business strategy to retain high performers and develop high potential employees for future leadership positions. Thinking of it as an investment that should return measurable outcomes for the individual and the business makes sense in today's global marketplace.

For more information about CRG Lee Hecht Harrison leadership coaching options, contact Dick Reasons at dickreasons@CRGpros.com or call 515-453-9590.



 

Important Attributes For Today's Leaders

Integrity and purpose are the two most important attributes for today's corporate leaders, according to Steve Harrison, Chairman of Lee Hecht Harrison. Harrison, whose informal survey includes thousands of executives who have engaged in personal career coaching at Lee Hecht Harrison, says finding effective leaders has become an urgent issue for corporations around the globe. Moreover, he is convinced that leaders are made -- not born, and these powerful attributes can be developed in those who are committed to lifelong learning and development.

"Charisma is a fine attribute for a leader," says Harrison, who has his own executive coach, "but integrity and a sense of purpose emerge as a leader's overwhelmingly most important virtues. Purpose, or even passion, gives direction to life, and having integrity allows you to practice the behavior you advocate to your organization." Other attributes Harrison named as important for today's leaders include credibility, competency, energy, effective communication and humility.


"In today's business world, we see a real need for leaders who can navigate their way through the minefields involved in corporate takeovers, mergers and acquisitions, and downsizing; not to mention rapid growth in the global business market," says
Dick Reasons, Partner, CRG Lee Hecht Harrison in Des Moines. "There is no question that Steve Harrison's decades of experience in watching executives pass through our coaching process gives him an invaluable perspective on which traits today's leaders must have to succeed."

"Working with executives in CRG Lee Hecht Harrison's programs over the years, I have seen how attitude can really contribute to people's success in the marketplace," adds Reasons. "Executives with positive attitudes don't let obstacles hold them back from setting goals and going after what they want in their careers. And they are inspirational leaders to us all with their balance of humility, curiosity, and veracity."



 
We offer a variety of programs at CRG Lee Hecht Harrison. Some sessions have limited seating and request reservations. To find out more about specific program offerings, please e-mail us at info@CRGpros.com or call our office at 515-453-9590.

MAY
Milestones Seminar
8:30 a.m. to 4:30 p.m.
MAY 8 & 9 (Mon-Tue)
Presented by Jerry Beltramo

Our office will be closed in observance of Memorial Day
MAY 29 (Mon)

JUNE
Milestones Seminar
8:30 a.m. to 4:30 p.m.
MAY 31 & JUNE 1 (Wed-Thur)
Presented by Sherry Barrett

Winning Presentations
8:30 a.m. to 4:30 p.m.
JUNE 8 & 9 (Thur-Fri)
Presented by Sherry Barrett

Lee Hecht Harrison is a proud sponsor of the following events:
June 6-7, 2006
World Business Forum
Naval Pier
Chicago, IL

June 25-28, 2006
SHRM National Conference
The Washington Convention Center
Washington, D.C.

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Good Career Advice Parents Can Give

With the tightened job market, many grads may look homeward for advice and help, but the problem is that today's job market is very different from a generation ago and parents may find it hard to give relevant advice on finding that first job.

Here are a few suggestions for parents whose graduates may be seeking employment in this tight job market:

  • Assist them with networking. Encourage them to reach out to your business and social contacts and make suggestions as to what they might say to each.
  • Help them prepare for their interviews. Tell them about your interview experiences and the kinds of questions you have been asked.
  • Encourage them to become students of the game. They should educate themselves on common business terminology. They should also watch and learn from how successful businesspeople present themselves. Appearances are critical to get in the door.
Networking Tools:

Understand Relationship Networks
We all have relationship networks. You need to understand how they work and how they benefit you in job search.

Compiling Your List of Networking Contacts
You may be surprised at how many people you actually do know and can contact.

Connecting with Your Networking Contacts
Start with people you know and go from there.

Conducting Networking Meetings
Get started connecting and building momentum with your networking contacts using a method called SMART:

  • S ummarize your message - by using your professional objective and positioning statement.
  • M arketing plan - describe your marketing plan and provide a copy of your target list.
  • A sk questions - ask about organizations on your target list and their issues, strengths, problems, and people.
  • R eferrals - always ask for introductions to others who might have more information on the organizations you discussed. And ask for introductions to target company insiders, including hiring managers, when possible.
  • T rade information - always try to give your conversational partner useful information. Make the conversation a two-way street whenever possible.
Building and Maintaining Your Network
Following up and meeting with your referrals are key to your success.

Interviewing Tips:

  • Know what you do best - knowledge, skills, abilities
  • Know what you enjoy most - interests, values
  • Know what the market is buying - market needs
  • Research and prepare for every interview
  • Practice your interviewing skills, techniques, and answers